Installation and service
Our own technicians install the systems we sell and service them after, for new sites and for upgrades of the system you have.
How an install works
- We walk your site. The site assessment is free. We look at what is installed and recommend a system.
- We install it. Our technicians run the cable, mount the equipment and set up the system.
- We show your team. Training on the system, so your staff can find and save video on their own.
- We support it. Phone and remote help from the same team. Support →
Video surveillance maintenance plan
An annual plan for your video system. It renews each year to keep its benefits.
Offline alerts
Hourly automatic checks. If your NVR or a camera does not answer, a support ticket opens and we start working on it remotely.
NVR health monitoring
We watch the hard drives, temperature and network connection of your NVR.
Priority support and scheduling
Priority phone and email support, help finding video, training, and priority scheduling for service calls.
Software updates
New features and fixes from our developers, installed for you.
Quarterly visits
We adjust and clean the cameras and test the recorder, cables and cameras on site.
Extended NVR warranty
Your NVR warranty runs as long as the plan stays active.
Plan your install
We walk your site and recommend a system. The visit is free.