Support
Help from the team that installed your system, Monday to Friday, 8 AM to 5 PM Central Time.
Ways to get help
Phone
(866) 348-4342. All clients get telephone support for Dividia equipment.
Remote help session
A technician connects to your computer to help, once you start a session at support.dividia.net.
Support request
Send the details and we call or email you back. Support request form →
Guides and spec sheets
NVR user guide
How to use the Dividia NVR (PDF)
NVR spec sheet
Specifications of the Dividia NVR (PDF)
ScaleWatcher Cloud guide
How to use ScaleWatcher Cloud
API reference
The ScaleWatcher public API
NVR live demo
Try the Dividia NVR in your browser
Dividia brochure
What we install and support (PDF)
Maintenance plan
Hourly offline checks, priority support, software updates and quarterly visits for your video system.